At CadeauCraft.com, we are committed to offering a smooth
and hassle-free shopping experience. To ensure that all orders are placed with
genuine intent and to minimize cancellations, we have introduced a partial
payment of ₹99 for Cash on Delivery (COD) orders.

This ₹99 is NOT an extra charge—it will be deducted
from your total order value, so you only pay the remaining balance at
the time of delivery.

Why We Require a Partial Payment for COD Orders

How It Works

Step 1: Select Your Product(s)

Browse our collection and add your favorite items to your cart.

Step 2: Choose COD at Checkout

When selecting the Cash on Delivery (COD) option, you will
be prompted to make a partial payment of ₹99.

Step 3: Pay ₹99 (Partial Payment)

This ₹99 is not an extra charge—it will be adjusted against
your total order amount.

Step 4: Order Confirmation

Once the partial payment is received, we will process and ship your order.

Step 5: Pay the Remaining Balance at Delivery

When your order arrives, simply pay the remaining amount in cash to the
delivery agent.

Important Notes

The ₹99 partial payment is deducted from
your total order amount—you only pay the balance upon
delivery.

Non-Refundable: If you
refuse to accept the order or fail to pay the remaining amount at
delivery, the ₹99 will not be refunded.

Refundable: If we are
unable to ship your order (e.g., item goes out of stock) or if you receive
a defective/incorrect product and opt for a return.

If you
receive a damaged or incorrect product, contact our support team within 24-48 hours
for a replacement or refund as per our policy.

Frequently Asked Questions (FAQ)

1. Is the ₹99 partial payment an extra cost?

No, this is not an additional charge—it is deducted from
your total order amount.

2. Why is a ₹99 partial payment required for
COD?

It ensures orders are placed by genuine customers, helping us reduce fake or
canceled orders and cover shipping expenses if a package is returned due to non-payment.

3. When do I pay the remaining amount for my
COD order?

You will pay the remaining balance in cash to the delivery
agent when your order arrives.

4. Is the ₹99 partial payment refundable?

✅ Refundable: If we are unable to
ship your order or if you receive a defective/incorrect product and request a
return.

❌
Non-Refundable: If you refuse or fail to pay the remaining
balance at delivery.

5. What if I receive a damaged or incorrect
product?

Contact our support team within 24-48 hours of delivery,
and we will arrange a replacement or refund as per our policy.

6. Will I receive confirmation after paying the
₹99?

Yes! Once your partial payment is successful, you will receive an order
confirmation via email or SMS with payment details.

7. Can I cancel my order after making the ₹99
payment?

Before Shipment: If you
cancel before the order is shipped, we will refund your ₹99 (as per
our cancellation policy).

After Shipment: If the
order has already been dispatched, the ₹99 is non-refundable if you refuse delivery.

8. What if I’m unavailable at the time of
delivery?

Our delivery partner will attempt 2-3 re-deliveries. Keep
an eye on your tracking details and coordinate with the courier service to
ensure a smooth delivery.

9. How can I contact Customer Support?

For any queries, reach out to us:

📧
Email: support@cadeaucraft.com

📞
Phone/WhatsApp: +91 7529036360

We hope this partial payment option makes your shopping
experience at CadeauCraft.com even better. Thank you for choosing us! Happy
shopping! 😊